Terms of Use

These Terms of Use govern access to ismozleatherland.com and purchases from ISMOZ Leatherland. By using the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

1. Website Use

You may use this website only for lawful personal shopping and information purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content without permission, or use it for fraudulent activity.

2. Account and Order Information

You are responsible for providing accurate, current, and complete information and for protecting any account credentials. You are responsible for activity conducted through your account unless you notify us promptly of unauthorized use.

3. Products and Availability

We aim to display product descriptions, sizes, colours, images, and availability accurately. Screen settings and the natural characteristics of leather may cause slight colour, grain, texture, or finishing differences. Handmade products may also contain minor variations that do not affect normal use.

Products and sizes are subject to availability. Adding an item to a cart does not reserve it. We may limit quantities, correct errors, or discontinue products without prior notice.

4. Prices and Payments

Prices are shown in Pakistani Rupees unless stated otherwise. Delivery charges and other applicable amounts are shown or communicated before confirmation. We may correct genuine pricing or listing errors and will give you the option to confirm the corrected order or cancel it.

Available payment methods may include cash on delivery, bank transfer, or other methods displayed at checkout. Additional verification may be required before dispatch.

5. Order Acceptance and Cancellation

An order submission is an offer to purchase. We may accept, reject, place on hold, or cancel an order due to unavailable stock, failed verification, suspected fraud, pricing errors, delivery restrictions, or other reasonable operational grounds. If payment has already been received for a cancelled order, the paid amount will be returned using an appropriate method.

6. Shipping, Returns, and Exchanges

Shipping, returns, exchanges, and refunds are governed by the separate Shipping Policy and Returns & Exchanges Policy published on this website. Those policies form part of these Terms.

7. Intellectual Property

The website and its branding, photographs, product descriptions, graphics, layout, and other original content belong to ISMOZ Leatherland or are used with permission. They may not be copied, reproduced, republished, or commercially used without prior written permission, except where allowed by law.

8. Third-Party Services and Links

The website may rely on couriers, payment providers, analytics services, hosting providers, social platforms, or links to third-party websites. Their services and privacy practices are governed by their own terms. We are not responsible for third-party websites that we do not control.

9. Disclaimer and Limitation

We take reasonable steps to keep the website accurate and available, but we do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, ISMOZ Leatherland is not liable for indirect, incidental, or consequential losses arising from website use, delivery delays outside our control, or misuse of products. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

10. Changes and Governing Law

We may update these Terms by posting a revised version with a new effective date. These Terms are governed by the applicable laws of Pakistan. The parties should first try to resolve disputes through good-faith communication before pursuing available legal remedies.

Contact Us

For questions or requests relating to this policy, contact ISMOZ Leatherland through WhatsApp: +92 344 9533337 or visit ismozleatherland.com.